Here is some important information related to online orders. Please note that you can contact us via the “chat” on the website or by phone at 418-389-9150 with any questions.
Do you offer our products as gifts?
Ship to a different address than yours:
Note that you can enter a different address than yours during the order validation step by clicking on “SHIP TO A DIFFERENT ADDRESS?” Which will allow you to enter the delivery address other than yours.
Add a personalized word or an important note to your order:
At the validation stage of your order, you will have a space provided “Order Notes (optional)” in order to send us important information that you would like to mention to us with your order for example: A word that you would like to add to the shipment (We take care to print everything in order to make the gift experience even more pleasant!) When you would like the person to receive the gift A note to add for the carrier (purolator) such as leaving the package in a box provided for this purpose on the gallery for example
Delivery delay :
Deliveries to Quebec
Carrier used: Purolator (no signature required)
Price : Fixed price of $ 9 per order anywhere in Quebec * (* With the exception of some regions)
Delivery time: Orders are delivered within 3 to 5 working days from the time you place your order online.
Rush order: Please note that you can communicate with us via “chat”, by email or by phone at 418-389-9150 if you have a special need such as an urgent delivery or a later date of delivery for a party for example. (Gift for someone’s birthday that you want to highlight and book in advance without sending the gift right away)
Deliveries to the United States
Carrier used: Purolator/UPS
Price : Prices based on purolator cost. In the basket, you can enter the destination postal code to find out the delivery costs.
Delivery time: Orders are processed within 24 to 48 hours and are delivered in 5 to 7 business days according to purolator policy. You can therefore count from 6 to 10 working days from the time you placed your order for delivery to the USA.
Delivery outside Canada and the USA:
Carrier: Canada Post
Price: Fixed price of $ 50 + tx
Deadlines: Varies according to the destination and format / weight of the order. Please contact us for more information at 418-389-9150.