Paying By Credit Card
The www.rougemaple.com website is a secure website and is Level 1 PCI Compliant. Rest easy knowing your data is secure.
For all gift sets and products, we aim to send your package within 7 business days of receiving the order. If there is a problem with any of the information we will contact you by e-mail or telephone. We insure the goods until delivery, but can’t be held responsible for failed delivery due to factors beyond our control such as mistakes with addresses.
Our Returns Policy
If you are unhappy with your purchase, you may return it, in the same state in which you received it, for a refund or replacement within 10 days of the delivery date. Delivery and handling charges are non-refundable. We’ll refund the cost of the item within 30 days of receiving the returned, undamaged goods.
You can cancel your order at any time before delivery by emailing or calling us before the despatch times stated above.
If you are not happy with the service you have received we’d like to fix things as soon as possible. Please contact us at firstname.lastname@example.org.